If your Older Persons Freedom Pass expires on 31 March 2019 you will receive a letter in early February telling you how to renew your pass.
By law, Freedom Passes must be renewed every five years. Therefore, residents whose pass expires on 31 March 2019 will need a new pass in order to keep using the scheme.
The letters to older persons pass holders are being sent out in early February to all users with a Freedom Pass expiring on 31 March 2019. If you do not receive a letter by the end of February, you should contact the Freedom Pass Team on firstname.lastname@example.org or call 0300 330 1433.
Exceptions: Please note that pass holders who live in the London Borough of Camden will either receive their new pass automatically, or be sent a form to verify that they still live in the borough. Any residents in the London Borough of Sutton who are not renewing their pass online must visit their local library to renew their card.
Disabled persons Freedom Pass
Holders of the disabled persons Freedom Pass with an expiry date of 31 March 2019 will receive their new pass in February once their eligibilty has been checked by their local council. Your local borough may contact you to confirm your continued eligibility for the scheme. Disabled persons passes are only valid for as long as the pass holder meets the eligibility criteria for the scheme. If someone’s circumstances change before the expiry date of the pass or they do not respond to a renewal letter from their local borough, their pass may be stopped.