London Councils office
To get in touch with London Councils please call: 020 7934 9999
London Councils are open Monday - Friday, 9am - 5pm.
London Councils does not procure services via sales calls.
If you have any enquiries about the Freedom Pass please call the dedicated helpline on 0300 330 1433 or email firstname.lastname@example.org.
To contact Taxicard please call 020 7934 9791 or email email@example.com
Or use the contact form
Contact our individual services
To reach our accounts team dial 020 7934 9999, then follow the menu instructions
Telephone: 020 7934 9999
Telephone: 020 7934 9622
London Care Services
Telephone: 020 7934 9676
London Lorry Control Scheme and HEB
Telephone: 020 7934 9697
Media and Press
Telephone: 020 7934 9970
Telephone: 020 7934 9810
Telephone: 020 7934 9966
59½ Southwark Street
London SE1 0AL
Undercover off-street cycle parking is available at 59½ Southwark Street. Please use the side delivery entrance. There is no car parking.
How to find us
Find your local council
We represent London’s 32 boroughs and the City of London. We makes the case to government, the Mayor and others to get the best deal for Londoners and to ensure that our member authorities have the resources, freedoms and powers to do the best possible job for their residents and local businesses. If you have a specific question or complaint about council services in your area you should contact your local council. If you are unsure use the GOV.UK website to find your local council.
London Councils has a simple three-stage complaints procedure which covers most of the services we provide. Read more about our complaints procedure.
Read more about our London Councils procedures under the Freedom of Information Act 2000.
If you have any concerns about the website please contact us:firstname.lastname@example.org